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- Our growing software company in Virginia Beach seeks a meticulous and adaptable Technical Writer to create clear and concise documentation for our diverse product suite. This is not your average tech writing role; we need someone who can transform intricate code and engineering jargon into easily digestible user guides, API references, and troubleshooting materials for both technical and non-technical audiences. You'll work closely with our development, product, and customer support teams to understand the nuances of our offerings and ensure that our documentation remains accurate, up-to-date, and user-friendly. **Primary Focus** * Producing detailed API documentation with code examples, ensuring ease of integration for our developer community. * Developing comprehensive user manuals and FAQs for our software products, catering to various skill levels. * Maintaining and updating existing documentation, incorporating new features and bug fixes. * Creating internal knowledge base articles to empower our customer support team. * Contributing to the design and structure of our documentation portal. **Core Tasks** * Conducting thorough research on our software products and underlying technologies. * Collaborating with engineers and product managers to gather information and validate technical details. * Writing, editing, and proofreading technical documentation to meet quality standards. * Creating diagrams, illustrations, and screen captures to enhance understanding. * Managing documentation projects, tracking progress, and meeting deadlines. **Academic Background and Expertise** * A bachelor's degree in technical communication, computer science, or a related field is preferable. * Practical knowledge with technical writing principles and documentation methodologies. * Hands-on expertise with API documentation tools (e.g., Swagger, Postman). * A track record of writing clear, concise, and accurate technical documentation. * Excellent written and verbal communication skills. **Desirable Attributes** * An aptitude for understanding complex software systems. * Capacity to collaborate effectively with cross-functional teams. * Dedication to detail and commitment to quality. * Capacity to work independently and manage multiple projects. * Familiarity with Agile development processes. **Benefits We Offer** As a valued member of our team, you'll receive a competitive salary commensurate with your experience, alongside a comprehensive benefits package that includes: * Premium health, dental, and vision insurance to care for you and your loved ones. * Generous paid time off, including vacation, sick leave, and holidays to promote work-life harmony. * A 401(k) retirement plan with company match to support your financial goals. * Professional development opportunities to continue expanding your knowledge and expertise. * A modern, collaborative workspace with flexible work arrangements (hybrid on-site) to accommodate your lifestyle. We also foster a supportive and inclusive work culture where innovation is encouraged and contributions are recognized. As a growing company nestled in the coastal charm of Virginia Beach, we're proud to offer the opportunity to work on impactful projects while enjoying a relaxed and vibrant community.Virginia Beach, VAOn-site / HybridFull-time$60,000 - $80,000 per yearTechnical Writing19 days ago