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- Our client, a dynamic SaaS company revolutionizing the healthcare industry, is seeking a highly skilled and experienced Freelance Technical Writer in Dallas, TX, to develop clear, concise, and user-friendly documentation for our innovative platform. Our editorial team is experiencing rapid expansion, creating the need for a stellar writer to contribute to our product’s success. Our dedication to seamless user experiences means documentation that’s readily accessible and easily understood. This role offers the flexibility of remote or hybrid work, aligning with your individual preference. This freelance position begins immediately, offering excellent compensation. As a Technical Writer, your primary impact will be the crafting and maintaining comprehensive technical documentation, user manuals, API documentation, and troubleshooting guides. You will work closely with software developers, product managers, and support engineers to gather information and transform complex technical details into accessible content. A commitment to producing meticulously crafted content will support customers in realizing the full capabilities of our product. A primary goal will be to foster a culture of learning through readily available reference materials. **Key Responsibilities:** 1. Design, develop, and maintain a variety of technical documentation, including user guides, API references, integration guides, and FAQs. 2. Collaborate with developers, product managers, and subject matter experts to ensure accuracy and completeness of technical information. 3. Translate complex technical concepts into easy-to-understand language for both technical and non-technical users. 4. Create and maintain templates for consistent documentation style and formatting. 5. Continuously improve documentation based on user feedback and usability testing. 6. Manage multiple documentation projects simultaneously, adhering to deadlines and priorities. 7. Participate in the development and enforcement of documentation standards and processes. 8. Maintain documentation repository and ensure proper version control. 9. Contribute to website updates, blog posts, and knowledge base articles to enhance user education and support. **Necessary Qualifications:** * Proven history of producing top-notch technical content in a fast-paced environment. * Exceptional ability to synthesize and simplify intricate data into comprehensive documentation. * Deep comprehension of software development lifecycles and technical procedures. * Experience crafting API documentation, user guides, and white papers. * Hands-on journey with documentation tools (e.g., Sphinx, Read the Docs) and version control (e.g., Git). * Demonstrable experience in working with diverse technical teams to source content and review deliverables. * Ability to operate autonomously, balancing individual writing projects with team commitments. **Desirable Attributes:** * Practical understanding of SaaS business models. * Participation in community writing forums, providing expertise on emerging writing techniques. * Engagement with software engineering discourse, gaining awareness of new technologies. **What We Offer:** * Competitive freelance compensation, commensurate with expertise. * Flexibility to choose either remote or hybrid work setting in Dallas, TX. * Chances for growth and involvement within a pioneering SaaS entity. * Engaging team environment supporting ongoing study and development.Dallas, TXRemote/HybridFreelance$45 - $65 per hourTechnical Writing & Web Content7 days ago