2 jobs found
- We're seeking a versatile technical communicator to produce accessible, accurate documentation for our software development lifecycle in Omaha. Our ideal collaborator can transform complex source code, design specifications, and testing protocols into clear, concise language understandable by both technical and non-technical audiences. In this on-site freelance role, you will partner closely with software engineers, QA testers, product managers, and support specialists to produce tutorials, FAQs, installation guides, API documentation, and release notes. We're looking for a true communicator who prioritizes user experience through their expertise and attention to detail. **Your Tasks & Contribution** * Participate in sprint planning and daily scrum meetings to anticipate documentation needs related to upcoming features and releases. * Review technical documentation provided by engineers and provide feedback on clarity, accuracy, and completeness. * Create and maintain comprehensive documentation for all software products, ensuring documentation is accessible, up-to-date, and aligns with company brand standards. * Work with support teams to improve knowledge base articles and training material that helps users troubleshoot issues quickly. * Employ a variety of media to document solutions and support process documentation efforts. * Continually expand your familiarity with the organization’s technology platform. **Knowledge & Talents** * Demonstrated history of producing high-quality technical documentation, including API documentation, user guides, and troubleshooting guides. * Proficiency in technical writing and communication principles. Clear concise style required. * Familiarity with Markdown, HTML, and other markup languages to format and publish documentation. Knowledge of MadCap Flare is a plus. * Experience documenting code libraries, SDKs, and REST APIs for external and internal developers. * Comfort working in an Agile/Scrum software development environment, integrating documentation into the development process. * Capability to independently investigate software functions, architecture, and user interfaces to understand and document functionality. **What You'll Gain** As a technical communicator here, you will have autonomy to shape and improve the documentation development standards of our entire company. This opportunity includes consistent workflow as a valuable freelance contributor. Our workplace culture prioritizes continual self-improvement, mentorship, and open-door communication. You will receive timely responses, helpful context, and plenty of direct access to stakeholders across engineering, product, and design. Moreover, as a freelance role, you'll have the flexibility to schedule your work and integrate project milestones within your schedule.Omaha, NEOn-siteFreelance$45-$65 per hourTechnical/Copywriting8 days ago
- Our growing Omaha team needs a seasoned technical writer to create clear, concise, and user-friendly documentation for our cutting-edge software platform. You'll transform complex technical information into accessible guides, tutorials, and API references that empower our users and developers. This role isn't just about writing; it's about becoming an integral part of our product development cycle, influencing the user experience, and driving product adoption. **Your day-to-day will involve:** * Developing and maintaining a comprehensive suite of technical documentation, including user manuals, installation guides, API documentation, and troubleshooting guides. * Collaborating closely with engineers, product managers, and support teams to understand product functionality and identify documentation needs. * Conducting thorough research on product features and functionalities. * Ensuring consistency and accuracy across all documentation. * Writing and editing technical information clearly and concisely. * Contributing to the design and development of training materials and tutorials. * Identifying and implementing strategies to improve the user experience of our documentation. * Staying current with the latest technical writing tools and methodologies. **We're looking for someone with the following background:** * A knack for simplifying intricate concepts and communicating them effectively. * Proven skills in crafting precise and easily digestible content. Your career path shows proficiency in grasping complex tech. Experience transforming dense data into user-friendly documentation. * A deep understanding of software development lifecycle and technical terminology. * A collaborative spirit and a passion for creating user-centric documentation. * Prior exposure to content management systems (CMS) and documentation tools. * Professional development that emphasizes knowledge of API documentation. **Bonus points if you:** * Have experience with OpenAPI/Swagger. * Are familiar with agile development methodologies. **What We Offer:** We believe in rewarding our team members for their hard work and dedication. As a technical writer, you'll receive: * A competitive contractor rate, commensurate with your experience and skillset. * The chance to work on a project that directly impacts our company's success. * A collaborative and supportive work environment where your contributions are valued. * A flexible work schedule that allows you to balance your professional and personal life. * Exposure to the latest technologies and development methodologies. * Opportunity for long-term engagement based on performance and project needs. * An inclusive environment focused on growth. If you thrive in a fast-paced environment, have a passion for technology, and excel at technical communication, we encourage you to apply. Be a core voice to our documentation goals. Help empower our user base in Omaha and across the globe.Omaha, NEOn-siteContractor & Full-time$60,000 - $80,000 per yearTechnical & Blog Writing22 days ago